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Our Customer Relationship Manager solution (CRM) provides all of the tools and capabilities needed to offer first class customer service within your organisation


Improve Productivity and Profitability by building Outstanding customer service with our CRM module..

Our Customer Relationship Manager solution (CRM) provides all of the tools and capabilities needed to offer first class customer service within your organisation.  It enables you to create and easily maintain comprehensive records of customers from first contact, quotations, through purchase order and post-sales.
 
With modules for sales, marketing, and customer service, Support Desk Pro delivers a quick, flexible and affordable solution enabling considerable improvements in every business process, resulting in  closer relationships with customers, helping your company achieve new levels of profitability.

Contact Management

  • Easy to use customer screen to see all associated contacts at each site.
  • The activity screen sets reminders and future call backs, appointments and emails.
  • The flexible ‘to do’ list shows all calls, appointments and reminders for the current and future months.
  • Drill down into Dashboards to easily access critical data

What our clients say...