Enter Calls quickly and easily and allocate to teams or individuals.  Clients can log calls over the web.

 

Email confirmation keeps the Customer informed of call number and Engineer ETA. Customers can then track the call over the Web.

 

SLA Targets (Service Level Agreements) alert users of the progress of the job as it approaches critical points.  Ensuring you are providing a first class service to your client.

 

The Outstanding Calls Screen gives an instant colour coded view of the severity and priority of the calls across the entire client base.

 

Engineer Job Sheets can either be printed, faxed or emailed to the engineers with Pdf attachment.