With Microsoft SQL as the engine for Support Desk Pro, we have made the policy decision not to lock the database tables. This ensures that any third party report generator can access all the data within the Database.

 

Support Desk Pro has open integration with Multimap in order that we can generate location maps on each and every client postcode within the database.

 

Integration with Outlook, Word and Excel are key parts of the document creation and document linking within Support Desk Pro.

 

After generating Sales Invoices, Purchase Orders and logging Purchase Invoices, Support Desk Pro can import from and export to most Accounting packages including Sage, Access Accounts, Datafile and Exchequer.