About Support Desk Pro
Over the past ten years Support Desk Pro has been delivering service management efficiency to a variety of industries nationwide.
SD Pro is the powerful SQL based solution to the challenges of running a professional customer service company and delivering valuable information to your customers, sales and support staff, and management alike.
From the production of professional quotations that can be saved as pdf files and emails to customers, SD Pro will then take you through order processing to track equipment and serial numbers back to the Customer account and onto next years contract renewal if you so choose.
Log support calls quickly and easily with email notification to Customers and Engineers, plan installations and see at a glance the outstanding calls and who owns them….
Give Engineers immediate access to their schedules and calls to update and close in ‘real time’.
